This article is about Technology

Hyper-automation: a philosophy of pure optimization

Gustavo Bortotti

Published at
08 de October de 2021

Do you know what hyper-automation is and what are the benefits of applying tax intelligence? By the way, do you know what a virtual robot is?

Hyper-automation, besides being a philosophy, works like a synchronized army of virtual robots that perform in various fields within a corporation that aims at optimization by reducing work time and eliminating errors.

Is it complicated? Calm down, we'll help you!

In other words, hyper-automation refers to the use of advanced technologies, such as artificial intelligence, machine learning, and robotic process automation (RPA), to automate tasks that were previously accomplished by humans.

However, it is not only about the tasks and processes that can be automated, but also the level of automation. The more technologies running, learning and reshaping themselves, the more robust is hyper-automation.

Is hyper-automation coming to replace human labor for good?

You shouldn’t think that hyper-automation is intended to replace humans entirely. Instead, think of it as an ally who is saving you from tedious and repetitive tasks.

In this way, the employee is freed from repetitive and low-value tasks to focus on those that are of greatest value to the organization. Together, automation and human efforts help companies deliver superior customer experiences, reducing operating costs and increasing profitability

RPA: the origin of everything

The first wave of automation technologies that dominates was based largely on the automation of robotic processes.

RPA has a computational vision that involves using virtual robots to mimic time-consuming and repetitive human tasks. Therefore, these processes are rule-based and use structured data to complete actions. In other words, the standardization of tasks allows the RPA, and also the hyper-automation, to be added to the processes.

Unlike Artificial Intelligence, which seeks to simulate the human intelligence, RPA focuses exclusively on human actions. With hyper-automation, digital workers operate alongside humans to deliver unrivaled efficiency.

An invisible army

By using a combination of technologies such as RPA, intelligent Business Processes Management (iBPM) and Machine Learning, hyper-automation often overcomes some of the limitations imposed by manual (why not handcrafted?) task execution.

This invisible army of virtual robots allows organizations to push the boundaries of individual processes and automate almost any tedious and scalable task.

However, this computational view of tasks requires careful planning and implementation. it takes a thorough study to understand how digital technologies will fit into your existing workflows.

Another important attribute of hyper-automation is the integration of tasks as well as sectors and technologies. Furthermore, to achieve scalability in operations, various automation technologies must work together in an integrated and synchronized way.

Careful planning, implementation and process improvement is accomplished through intelligent business process management, the famous iBPM. For these reasons, iBPM is fundamental to hyper-automation.

Hyper-automation in the application of tax intelligence

Do you want a tangible example of hyper-automation? Tributary artificial intelligence.

Is there a more repetitive and standardized activity than those carried out in the tax area? This is a fertile field for implementing various technologies to get tasks done faster - around 200 times at least - and without errors.

And because it is an artificial intelligence, besides performing pre-programmed tasks, it learns new solutions and generates hypotheses through Machine Learning.

Far beyond running the process repetitively, it ensures that there are no errors and automatically does not generate terrible fines and audits. In other words, the application of tax intelligence to generate automations, which goes beyond performing tasks, also analyzes contexts and avoids headaches.

Therefore, in order to streamline processes, tax hyper-automation learns from the rules of legislation and uses the information to identify failures, deviations and risks. See what else hyper-automation is capable of doing in this sector:

Intelligence to analyze contexts in:



Texts (emails, websites, documents);

identifies keywords;

access to systems and portals that are not the responsibility of the company itself.

Identify opportunities to apply business rules to secure the above gains.

Serverless hyper-automation is possible

If you read it as a question, you did it wrong. It's a statement. Surely you're wondering how, since hyper-automation requires so many technological components and tools.

Basically, the robot army of a hyper-automation cell is distributed in a park of machines that are already used by humans in other diverse activities. And this is only possible because the robots run in the background, without interfering with everyday activities.

And what is the advantage of doing this? Purely economical, since there is no need to invest in expensive centralized servers. All processing is now distributed. How did you like to learn more about hyper-automation? Share this text with more tech enthusiasts and lovers!

This post was written by Gustavo Bortotti, Relationship Manager at “! Solutions”, a company with a decade of expertise in Process Automation and is part of the start-up acceleration program “Qintess Ignite 2021”.

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