Qintess must respect the privacy of any information collected on its website and other websites it owns and operates.
It will only request personal information when it actually needs it to provide a service. This request must be made by fair and legal means, with the user's knowledge and consent.
It will only retain collected information for as long as necessary to provide the requested service.
When storing data, Qintess will protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Qintess will not share personally identifiable information publicly or with third parties except when required by law.
The website may contain links to external websites not operated by Qintess. The user must be aware that Qintess has no control over the content and practices of these sites; therefore, it cannot accept responsibility for their respective privacy policies.
The user is free to refuse the request for personal information, but must be aware that refusal may compromise the provision of some desired services.
COOKIE DEFINITION
For the purposes of this policy, cookies are like small files downloaded to devices in order to improve the user experience. Qintess describes on its website how these cookies are collected, used and stored. Failure to agree to the collection may result in the downgrade or breakdown of certain functional elements of the website.
USE OF COOKIES
Qintess uses cookies for a number of reasons that will be detailed in this policy later. Qintess also recommends that users do not opt out if they are unsure of its functionality, as in most cases; there are no industry standard options for disabling cookies without completely disabling additional functionality and features of the site.
DEACTIVATION OF COOKIES
To prevent the setting of cookies, the user must adjust their browser settings. Qintess recommends not disabling cookies as it may affect the site's functionality and features.
DEFINED COOKIES
- Site preferences cookies: To provide you with a great experience on your website, Qintess will provide the functionality to set preferences for how the website runs when used. To remember preferences, cookies are set so that this information can be called whenever the user interacts with a page affected by their preferences.
- Third-Party Cookies: In some special cases, Qintess will also use cookies provided by trusted third parties. On its website, Qintess will use Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help understand how users use the website and how to improve their experience. These cookies may track things such as: how long a user spends on the website and the pages visited, to enable Qintess to continue producing engaging content.
- For more information about Google Analytics cookies, the user should consult the official Google Analytics page.
- Third-party analytics will be used to track and measure usage of the Qintess website so that it can continue to produce engaging content. These cookies can track items such as: the time the user spends on the website or the pages they visit, which helps Qintess understand how to improve the website.
- Periodically, new features will be tested and subtle changes made to the way the site appears. When testing new features, these cookies may be used to ensure that the user receives a consistent experience while browsing the page, and will help Qintess understand which optimizations our users appreciate most.
- To enable accurate business forecasting, Qintess will track statistics on the number of visitors to your website.
- For more information about Google Analytics cookies, the user should consult the official Google Analytics page.
- Cookies related to email newsletters: Qintess websites offer newsletter or email subscription services, and cookies may be used to remember if the user is already registered. The website may also show certain notifications valid only for subscribed/unsubscribed users.
- Survey-Related Cookies: From time to time, Qintess offers surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after you change pages.
Forms-related cookies: When a user submits data through a form such as those found on contact pages or comment forms cookies may be set to remember the user's details for future correspondence.
CONTACT CHANNEL
To obtain more information and clarify doubts about the use of data, the user should contact:
Marcos Antônio Alvim
Governance Director / DPO
QINTESS HOLDING E PARTICIPAÇÕES LTDA, which in this Privacy Notice we call “Qintess“ or just “We“ ,take our obligations under applicable law seriously. We respect your privacy and value the trust you place in us when you share your personal information with us through this website.
The Privacy Notice applies to the company and its controlled subsidiaries, directly or indirectly, adapting the laws and regulations to the protection of personal data of the countries in which Qintess performs any type of service.
How we use your personal data
This Privacy Policy sets out how we collect, hold, use, process and disclose your personal information, why and with what legal reasoning we process it, with whom and for what purposes we share it, the rights to which you may be entitled and your choices about our use of your personal information.
We aim to use your personal information in the following activities:
- Contact and respond to any request you have sent through the website;
- Send information about our services and solutions, according to your interests, which can be revoked at any time;
- Conduct customer satisfaction surveys;
- Develop marketing campaigns;
- For the purpose of recruitment and to compile general statistics.
Your Rights
You have the right to access any personal information that we handle about you.
If you believe that we have any incomplete or inaccurate data, you have the right to ask us to correct and / or complete the information and we will endeavor to do so as soon as possible, unless there is a valid reason for not doing so.
If the latter occurs, you will be duly notified.
You also have the right to have your data erased or to restrict the treatment in accordance with data protection legislation, as well as the right to object to any direct marketing.
When applicable, you have the right to data portability of your information and the right to be informed about any automated decision making that we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on your request. This confirmation is necessary to ensure that your data is protected and safe.
For How long we keep your data
We keep your personal data only as long as necessary for our purposes to be achieved, and we have review and retention policies in place to comply with these obligations.
Data storage
Qintess will store the information collected on its own servers or hired one and will use the reasonable means of the market and legally required to preserve the privacy of the collected data.
Communication channel
Qintess only treats your personal data in accordance with this Privacy Notice and in accordance with the relevant data protection legislation. However, if you wish to make a complaint about our processing activities in relation to your personal data or are not satisfied with the way we handle your information, you can send an email to
Marcos Antônio Alvim
Governance Director / DPO
dpo@qintess.com
This Privacy Policy can be changed at any time and with immediate effect. Therefore, we request that you review it frequently for updated information.
If you are a supplier, customer or partner, be sure to access our Personal Data Processing Policy for Third Parties at:
Processing Policy for Third Parties at:
Qintess, aiming to achieve high standards of ethics and good practices, instituted its integrity program following Brazilian anti-corruption legislation.
The methodology, structure, and operation of our Integrity Program are based on the ISO/IEC 37001:2017 standard to streamline the continuous identification, assessment, treatment, and monitoring of the risks of acts of corruption.
The Ethics Channel, managed by an external and independent company, whose access link is found below, clears up doubts and investigates allegations of corruption through reports sent through the website or app, under the commitment of confidentiality of the information handled. The Ethics Channel is part of the Integrity Program, also made up of the structures shown below in the organizational chart.
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CEO's letter
We would like to introduce the Ethics Channel in the constant search to make our company more ethical and in line with the Brazilian Anti-Corruption Legislation.
The channel is part of the Integrity Program, implemented on 03/15/21. It will ensure an effective process to prevent, detect, and combat acts related to direct and indirect corruption in the Qintess environment.
We provide it in partnership with Contacto Seguro, an independent and impartial company that guarantees the secrecy and confidentiality of your reports. This communication channel is made available to all Qintess employees, customers, partners, and the general public.
We must report acts related to corruption, thus preventing and detecting attitudes that are not under our values. When making a report, you will receive a protocol number to track its progress.
We count on you!
Nana Baffour
Chairman, CEO & Chief Culture Officer
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Download our Code of Ethics :
Download our Code of Ethics for Supliers, Service Providers and Partners:
Download our Corporate Anti-Corruption Policy:
Download our organizational chart: