We enable an operational backbone, a set of solutions, automation and process mining, which ensures agile connectivity in the business areas with efficiency, scalability, reliability, quality and predictability of your organization's central operations to support digital strategies.

Get to know more about our services:

Digital Workplace

We enable a digital workplace that provides collaborators to work in an agile, collaborative and safe manner alongside our specialized team that is fluent in several languages. Our team is the perfect blend of technology and people, creating a motivating and dynamic environment.

Our Digital Workplace for User Services have been established to provide services based on ITIL optimized practices and emerging technology application, including automation and artificial intelligence curatorship.

All of this is done through an Omnichannel (Service) platform for automated user and customer business service via Web Portals, Humanized URAs, Chatbot, Voice and human chat, aiming at User Experience improvement.

Digital Workplace

Digital Workplace Practices:

  • Integrated Service Provisions of:
    - RPAaaS – Licensing of RPA as a Service (BringTo).
    Business process automation development via RPA.
  • Digital BPO
    - Operational Intelligence: Consulting and services based on the best practices provided by ITIL, Automation and AI Curatorship.
  • GOC (Global Operating Center)
    - NOC (Digital and Human – Productivity Tools
    - Data Center and Cloud Operation
    - Expert services: Monitoring tools, network, OSs, servers, database
  • Service Desk (Digital and Human)
    - Infrastructure users, applications, CRM and ERPs
  • Field Services (dedicated, shared and wheels)

Talk to us

Contact us and discover how we can help your company in the path to digital transformation.

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